Tankoa – Digital Control & Safety for Onboard Operations
A secure and scalable platform that manages internal and guest access, tracks onboard presence in real time, and supports safety protocols during emergencies.
Category
SaaS Platform
Skills
UX Flows & IA
UI system e components
Interactive prototyping
Documentation for technical team
My role
UX/UI Designer & Product Owership
Timeline
4 months
My role & resposabilities
I led the UX/UI design and strategic setup of the Tankoa platform. From stakeholder interviews to interface design, I defined the product’s logic, flows and interaction model.
- Designed all screens from scratch
- Built the design system
- Defined user flows and role-based permissions
- Collaborated with devs for handoff and QA
Tankoa needed a digital solution to streamline access and monitor who’s onboard at any time. Until now, everything was handled manually – from Excel sheets to physical badges – with no live visibility or integrated system for emergencies or onboarding guests.
Pain Points:
- No centralized access tracking
- Inefficient onboarding for crew and guests
- Security risks in emergency situations
The platform serves different types of users, each with unique needs and permissions. Designing for both internal teams and external visitors required a modular and intuitive experience.
Primary personas:
- Internal staff
- HR / Security
- Crew / VIP guests
During the research and design phase, clear needs emerged from the users involved. The operational complexity of access and security management in a highly regulated context like the nautical sector revealed the need for intuitive, role-specific dashboards. Each user profile highlighted specific demands:
The Tankoa platform is designed to adapt to different operational needs, offering specific tools and real-time alerts to maintain order, safety, and control.
A clean and responsive design system tailored to the brand’s elegance and functional needs. Neutral tones, strong contrasts, and scalable UI components.
A system that improves both experience and safety, every day.
This project reinforced the power of UX thinking in complex operational systems. I focused on designing for scalability, simplicity, and multi-role access — key to evolving into a broader company-wide management tool.
